PRODUCT FAQ
What is needed on the customer end?
You will need power within 100FT of the unit setup. We supply the extension cords. If the unit requires water such as a combo or slide, then the customer is responsible for the hose to the unit. All units come with hose reaching to the ground of the unit. If you do not have a hose long enough please let us know at the time of ordering.
Where can the unit be setup?
Units can be set up on grass, concrete, or asphalt. Grass utilizes anchors for stabilizing where as asphalt and concrete will use sandbags. Also units should always try to be placed in the flattest level locations possible.
Are the units cleaned and how?
Yes all units are cleaned thoroughly after each use. All units are cleaned using a sanitizing wash.
When are the units delivered?
We will notify/confirm delivery the day before appt. In most cases 2-4hrs before appt.
Are you licensed or insured?
Yes we are not only licensed and insured, but we are SIOTO safety certified. A training course that identifies the multiple types of inflatables on the market with training for the safest and most secure ways to operate them.
What if there is bad weather during my rental?
If there are high winds please please turn off the unit and let the unit deflate until it passes. If it rains please leave the unit on as the water will run off. If the rain is expected through the night please power the unit off and disconnect the blower from power. Do not leave the unit on overnight.
Can I add water to a unit that doesn't have a water supply?
No. Under no circumstances should units not designed for water have water used on them. We have units for water.
